COVID-19 RESPONSE

In light of the COVID-19 pandemic and in an effort to keep our staff and the community safe, we are making some temporary changes.

Health Center Closures

Due to a reduction in available staff and supplies, we are temporarily closing five smaller Health Centers and combining them with larger facilities.

Sites affected are East Side, Freedom Park, Ortiz, Ellie Towne, and Keeling Health Centers. East Side has moved to Wilmot Family Health Center, Freedom Park to Primary Care Health Center, Ortiz Community to MHC Marana Main Health Center, and Ellie Towne and Keeling Health Centers to Flowing Wells Family Health Center. These site consolidations will continue until staffing and supply levels return to normal.

MHC Main Pharmacy

MHC Main Pharmacy hours are now 8:30 am – 5 pm. Regular hours will resume when COVID-19 subsides.

Behavioral Health Center Changes

Our Behavioral Health Services Department will be temporarily discontinuing the Psychiatric Evaluation Walk-In clinic.

If you are in need of a Psychiatric Evaluation or other behavioral health services, please call (520) 682-1091 option 2. TeleVisits are available. 

 

Mask Guidance for All Patients

  1. All patients entering an MHC facility must have a cloth face cover (supplied by the patient) covering their nose and mouth. A bandana or other cloth covering is appropriate as long as it covers your nose and mouth at all times.

  2. If required, triage or designated screening staff will issue the patient a medical mask.

  3. If a patient refuses to wear a mask, they are not allowed entry into the MHC facility.

MHC Healthcare Patients – What you need to know:

  • If you have an appointment scheduled
    Please limit your visit to our health centers to yourself and no more than one other person if possible.

  • If you need to have a routine well visit, physical or check-up
    A TeleVisit is a great way to see your provider without having to leave the comfort of your home!

    Visit https://mhchealthcare.org/televisit/ for more information.

    Oro Valley Pediatrics will schedule well visits (including those needing immunizations) in the morning, low-risk sick visits in the afternoon, and telemedicine visits as appropriate.
Patient Communications

If you have any questions or need additional assistance, please reach out to the MHC Call Center at (520) 682-4111

Things you can do to prevent the spread of COVID-19

Wash your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact

  • Avoid close contact with people who are sick
  • Stay home as much as possible
  • Put distance between yourself and other people.
    • Remember that some people without symptoms may be able to spread the virus.
    • Keeping distance from others is especially important for people who are at higher risk of getting very sick

Cover your mouth and nose with a cloth face cover when around others

  • You could spread COVID-19 to others even if you do not feel sick.
  • Everyone should wear a cloth face cover when they have to go out in public, for example to the grocery store or pick up other necessities.
  • The cloth face cover is meant to protect other people in case you are infected.
  • Do NOT use a face mask meant for a healthcare worker.
  • Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.

Cover coughs and sneezes

  • If you are in a private setting and do not have on your cloth face covering, remember to always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Clean and disinfect

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them. Use detergent or soap and water prior to disinfection.
  • Then, use a household disinfectant. The most common EPA-registered household disinfectants will work.
Be Alert! Not Anxious

Need more information? Call us at: (520) 682-4111

COVID-19 Resources

MHC Healthcare is working closely with the Pima County Health Department (PCHD) to promote the health and safety of our community. PCHD has published information and resources about COVID-19 on its web page. We encourage community members to visit www.pima.gov/covid19 for COVID-19 information.

What should you do if you feel sick

If you are feeling ill, call us at (520) 682-4111 to discuss symptoms and options. MHC Healthcare has nurse triage phone services available during business hours. Our team will help you determine if you need to be seen, evaluated or tested. COVID-19 testing supplies are currently in short supply across the country. At MHC Healthcare, we do not have test kits on site. For symptomatic, high suspicion cases with a negative influenza screening test, we can collect specimens to be analyzed by our health partners who are doing lab testing. We have medication for flu, but treatment for COVID-19 at present is supportive treatment.

We are continually learning more about COVID-19. MHC Healthcare is working closely with the Pima County Health Department and other health partners. MHC Healthcare is part of the Pima County Task Force for COVID-19. Pima County Health Department has established a webpage with information about the illness and how to protect yourself and your family.